This Privacy Policy explains how CruzN (“CruzN,” “we,” “us,” or “our”) handles information when you visit CruzN.app, create an account, or use CruzN features. It also explains the choices available to you.
1. Information We Collect
Account and profile information
When you register or sign in, we may receive your email address, display name, profile photo, authentication identifiers, and sign-in provider. Your CruzN profile may also contain information you choose to add, such as social links, vehicle details, crew membership, friends, milestones, and statistics.
Community and user content
We process content needed for social and crew features, including crew profiles, membership requests, invitations, friend connections, chats or messages, route names, cruise details, meetup points, and other content you submit.
Location, route, and motion information
If you grant permission and use driving features, CruzN may process precise device location, heading, speed-related data, and device motion or orientation signals. We also process route coordinates, stops, destinations, and cruise participation information.
Payment and transaction information
If you make a supported purchase, Stripe processes your payment information. CruzN may retain related transaction references such as checkout session, payment intent, payment-link, and event identifiers. We do not receive or store your full payment-card number.
Device and locally stored information
CruzN uses browser storage to support saved cruise templates, tutorial state, app-install prompts, and other preferences. Firebase and other service providers may also process technical information such as IP address, browser or device information, authentication events, and diagnostic data needed to operate and secure their services.
2. How We Use Information
We use information to:
- Create, authenticate, and maintain CruzN accounts;
- Provide profiles, crews, friends, messages, garages, missions, rewards, routes, and cruises;
- Calculate routes and search for places you request;
- Share live cruise information with participating drivers;
- Process purchases and confirm transaction status;
- Protect the app, enforce our rules, prevent abuse, and troubleshoot problems;
- Communicate with you about support, safety, policies, or service changes; and
- Comply with legal obligations and protect users, CruzN, and the public.
3. Location and Live Cruise Sharing
Location features are permission-based. When you join an active cruise and enable location, your current driving position and related live status may be transmitted directly to other participants through peer-to-peer WebRTC connections. Participants may therefore see information associated with your live position during that cruise.
Live location transmission is designed for the active session, but cruise records, planned routes, destinations, member lists, or content you save may persist separately. Leaving a cruise stops new session sharing, but information already seen or recorded by another person is outside CruzN's control.
4. How We Share Information
We may disclose information in the following circumstances:
- With other users: profile, crew, social, cruise, route, message, and live-location information is shared as needed for the feature you choose to use.
- With service providers: Google Firebase supports authentication, hosting, databases, and application infrastructure; Stripe supports payment processing; OpenFreeMap and the OpenStreetMap ecosystem support map display; OSRM supports route calculation; and Nominatim supports place search. Information sent to these providers is handled under their own terms and policies.
- For legal and safety reasons: we may disclose information when reasonably necessary to comply with law, legal process, or a valid government request, or to protect rights, safety, property, users, or the public.
- In a business transaction: information may be transferred in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable law.
- With your direction or consent: we may share information when you ask us to or authorize a connection.
As of the effective date, CruzN does not sell personal information or use personal information for third-party behavioral advertising.
5. Data Retention
We retain information for as long as reasonably needed to provide CruzN, maintain records, secure the service, resolve disputes, and meet legal obligations. Retention varies by data type and feature. Account and community content may remain until it is deleted, the account is closed, or it is no longer needed. Browser-stored data remains on your device until the app or you remove it through the browser.
6. Your Choices
- You can deny or revoke location, motion, camera, notification, and other browser permissions through your device or browser settings. Some features will not work without the relevant permission.
- You can decide what optional profile and social information to provide.
- You can leave an active cruise to stop sending new live-session information.
- You can clear locally stored data using browser controls, although this may reset app preferences.
- You may request access, correction, or deletion of applicable account information by contacting us. Some records may be retained when legally required or necessary for security and dispute prevention.
7. Security
We use reasonable technical and organizational measures intended to protect information. No internet transmission, peer-to-peer connection, database, or storage system can be guaranteed completely secure, so you use the service with that understanding.
8. Children
CruzN is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Users must also satisfy any higher minimum age or parental-consent requirement that applies where they live. Contact us if you believe a child has provided information improperly.
9. International Use
CruzN and its providers may process information in countries other than the one where you live. Those countries may have different data-protection rules. Where required, applicable safeguards will govern those transfers.
10. Changes to This Policy
We may revise this Privacy Policy as CruzN changes. We will update the effective date and provide additional notice when required by law. Continued use after an update is subject to the revised policy.
11. Contact Us
Questions, privacy requests, or account-deletion requests can be sent to support@ibyde.com.